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Setting up a Trigger

You need to be an admin on OneUp in order to set up triggers
Log into your OneUp account
Go to the ‘Configure’ menu in the bottom left corner of your screen
Click on ‘Triggers’ from the menu that appears
Hit ‘+ Create Trigger’ in the top right of your screen
Name your Trigger (This name won't appear on the screens)
Click on the trigger that is created - This will open up the trigger settings
First add your Condition - this is the metric and quantity that your billers must meet in order to trigger their celebration!
Add your Action - this is usually a TV Flash but can also be an Email (Note: this email will currently go round to everyone in your team)

Your team need to upload their custom anthems in order to celebrate in style 😎 Find a 30 second .mp3 clip to upload to your profile. Read: How do I add a custom user anthem?
If you deselect ‘Use User Anthem’ it will play your default company anthem instead (a round of applause). You can change this company anthem! See: How do I change the default company anthem?
Troubleshooting

If your triggers aren't playing:
Make sure you only have 1 condition to meet in order to trigger the celebration - otherwise this can make it complicated!

If your sound isn't playing:
See: Sound isn't playing out on my TV!
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